Cannot Recognize External Hard Drive

Here you will find out:

  1. Cannot Recognize External Hard Drive
  2. Windows Not Seeing My External Drive

Select Disk Drives from the list of hardware. Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall. After the hard drive is uninstalled, unplug the USB cable. Wait for 1 minute and then reconnect the USB cable. The driver should automatically load. Check for the USB drive in Windows Explorer. If the hard drive vibrates when the computer is turned on, it means it is still in service. If there are no sounds, most likely it is dead and you cannot do anything about it. In this case, the best solution is to restore all the data from it (it is better to use this drive as an external drive) and buy a new hard drive.

  • why 'ASUS motherboard not detecting SATA hard drive” issue happens

Well, many external hard drives are formatted to NTFS, but the Xbox One requires a FAT32 system. So if in case your external hard drive is not FAT32 then formats your external hard drive to FAT32. Why won’t my external hard drive show up on Xbox One? There are a number of reasons why your hard drive, flash drive, USB drive, or SSD might not be showing up. It may have been formatted incorrectly, it may be corrupted, it may have a faulty (or. If the external hard dive is a brand-new hard drive, and there is no partition on the drive, the system cannot recognized the drive size, which would cause the hard drive detected but not accessible. It is too old of your driver software. You may find your external hard drive recognized in Device Manager, but not in Disk Management.

  • how to fix this issue
  • how DiskInternals can help you

Are you ready? Let's read!

About the “ASUS motherboard not detecting SATA hard drive” issue

This article will consider the case of when the motherboard and SATA do not interact with each other. This can happen with any computer: not only ASUS, and not only Seagate drives. This problem is quite common and definitely worth your attention.

The article contains many effective and simple ways to solve the problem of “ASUS laptop BIOS not detecting hard drive”.

Windows does not recognize external drive

Why does it happen?

Naturally, the problem can be either in the hard drive itself or in the connection.

With the SATA hard drive, it can simply be a physically damaged drive, a failure of the head rotational movements, incorrect SATA settings (including in the BIOS), etc.

Method 1. Change the SATA cable

So, a correct connection and a working cable is the key to success.

Check that the cable and drive are properly connected. Visually check the cable to make sure there are no bends, scuffs, protruding wires, etc. If this is the case, pay attention to the connectors themselves: they should also be in good condition. If there is no problem with this either, then it is best to get a new cable (or an old one that still works) and check if the error disappears. Please note that for safety reasons, the SATA cable should be shorter than 100 cm long (Seagate recommendation).

You can also connect your hard drive to another laptop or computer as an external hard drive and thereby check whether it will be detected or not.

Method 2. Enable the disk

This can be checked in the BIOS menu; if necessary, turn on the disk. Then the problem will be resolved. The order in which you enter the BIOS depends on which laptop manufacturer you have. Often, when you boot your computer, you just need to press the F2 key and the Settings menu will appear on your screen. In Disk Management, just turn on the desired hard drive and save all the changes. The next time you boot, the drive will definitely be detected.

If this doesn’t work, you should not be upset, since there are still enough options for correcting them.

Method 3. Drivers aren't enabled

When installing the OS, sometimes motherboard drivers are not installed immediately; to do this, you need to perform several actions. if you do not do this, then the “ASUS motherboard not detecting SATA hard drive” will continue to appear in the future. More often, this happens with the installation of Windows XP/2000. In order for the drivers to be enabled during installation, press the F6 key. Next, follow the steps laid out for you until the process is complete.

After installing the OS, everything should work and be determined as it should.

Method 4. Drive is faulty or not spinning

It may be that the rotating parts of the hard drive fail and thereby result in hard drive failure.

If the hard drive vibrates when the computer is turned on, it means it is still in service. If there are no sounds, most likely it is dead and you cannot do anything about it.

In this case, the best solution is to restore all the data from it (it is better to use this drive as an external drive) and buy a new hard drive.

Computer won

For recovery, DiskInternals Partition Recovery will help you. This software deals with damaged hard drives and can also restore files in a damaged file system. Thanks to a deep scan of each section of the disk, you can get the maximum amount of data back, of absolutely any type and size. The Recovery Wizard will make this process incredibly simple and interesting. And most importantly, you can view all the results after scanning for free. Buying a license will give you the opportunity to export the desired data to any medium, and you will also receive technical support from the best specialists in the company for a whole year!

Remember: The faster you decide to recover, the more files you can return; this is a law of overwriting data that is impossible to fight!

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Cannot Recognize External Hard Drive

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0.24478006362915

When you try to access data on an external USB hard drive, you may receive the following error:

'USB Device not recognized: One of the devices attached to this computer has malfunctioned and windows does not recognize it.'


Cause

This issue can be caused if any of the following situations exist:

  • The currently loaded USB driver has become unstable or corrupt

  • Your PC requires an update for issues that may conflict with a USB external hard drive and Windows

  • Windows may be missing other important updates hardware or software issues

  • Your USB controllers may have become unstable or corrupt

  • Your external drive may be entering selective suspend

  • Your PC motherboard may need updated drivers

Resolution

To resolve this issue, follow the steps in the methods below in the order listed. If the first method does not fix the problem, proceed to the next.

Method 1: Uninstall and then reconnect the external hard drive

This method resolves issues where the currently loaded USB driver has become unstable or corrupt.

Windows Not Seeing My External Drive

  1. Select Start, type Device Manager in the Search box

  2. Select Device Manager from the returned list.

  3. Select Disk Drives from the list of hardware

  4. Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall.

  5. After the hard drive is uninstalled, unplug the USB cable.

  6. Wait for 1 minute and then reconnect the USB cable. The driver should automatically load

  7. Check for the USB drive in Windows Explorer

Note Connecting your USB external hard drive into a non-powered USB hub can cause a lack of enough power to operate the external drive. Instead, plug it directly into your computer.
If this method does not resolve your issue, proceed to Method 2.

Method 2: Install Hotfixes that resolve issues that may exist on Windows 7


The hotfixes in this method can resolve a known conflict with a USB external hard drive and Windows.

  1. Go to KB 976972 You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM.

  2. Under Update information, select Download the update package now that corresponds with your version of Windows 7.

    1. If you're unsure of which version of Windows 7 you are running, select the Start button, press and hold (or right-click) Computer > Properties.

      • If '64-bit Operating System' is listed next to System type, you’re running the 64-bit version of Windows Vista or Windows 7.

      • If '32-bit Operating System' is listed next to System type, you’re running the 32-bit (x86) version of Windows Vista or Windows 7.

  3. Select Continue. If a User Account Control permission, select Yes.

  4. Select Download > Open.

  5. The download should start in 30 seconds. If it does not, select Start Download > Open.

  6. Follow the onscreen instructions to complete the download and installation.

  7. Go to KB 974476 The computer stops responding when an USB device resumes from the USB Selective Suspend state in Windows 7 or in Windows Server 2008 R2

  8. Select View and request hotfix downloads > Select hotfix.

  9. If prompted, review the license agreement. If you agree to the terms, select I Accept.

  10. Check the box next to your version of Windows 7, then enter your email in the boxes below.

  11. Enter the word verification, then select Request hotfix.

  12. Check your email. You will soon see an email from Microsoft with a download link for the hotfix. Selet the link and follow the onscreen instructions to download and install the hotfix.

  13. Restart your computer.

If your problem still persists, proceed to Method 3.

Method 3: Install the latest Windows Updates

This method will install the latest device drivers for your USB external hard drive.

  1. Select the Start button, type Windows Update in the Search box, and then select Windows Update in the results pane.

  2. Select Check for Updates. After the scan is complete, select Review optional updates.

  3. Select the check box next to the updates, then select Install updates.

  4. If prompted, review the license agreement, then select I Accept.

  5. Follow the onscreen instructions to download and install the updates.

  6. If prompted, reboot your computer.

If your problem still exits, proceed to Method 4.

Method 4: Reinstall USB controllers.

This method resolves steps where the currently loaded USB driver has become unstable or corrupted.

  1. Select Start, then type device manager in the Search box, and then select Device Manager.

  2. Expand Universal Serial Bus controllers. Press and hold (or right-click) a device and select Uninstall. Repeat for each device.

  3. Once complete, restart your computer. Your USB controllers will automatically install.

If your problem still exists, proceed to Method 5.

Method 5: Disable USB selective suspend setting.

This method prevents your USB external drive from powering down.

  1. Select the Start button, type power plan in the Search box, and then select Choose a power plan.

  2. Next to your currently selected plan, select Change Plan Settings.

  3. Select Change advanced power settings.

  4. Select the box to expand USB Settings > USB selective suspend settings.

  5. Select Plugged in, select the drop down menu, and then select disabled.

  6. If you're using a laptop, select Battery, select the drop down menu, and then select disabled.

  7. Select Apply > OK.

If this doesn't resolve your issue, proceed to Method 6.

Method 6: Install your motherboard's latest chipset drivers.

This method updates your motherboard's chipset drivers, so your computer will recognize your USB external hard drive.

  1. Review your computer's documentation which should contain the name of the motherboard manufacturer.

  2. Visit your computer manufacturer's support website. For a list of computer manufacturers' support sites, see Computer manufacturers' contact information.

  3. Navigate their website to find the appropriate drivers for your motherboard. For assistance, contact your computer manufacturer.


If your issue still exists, we recommend contacting Microsoft product support. For information on how to get assistance from Microsoft, see Products.

More Information

For more information about Windows Update, visit Windows Update.