Summary :

1. Wd Hard Drive Light On But Not Recognized Windows 10
2. Wd Easy Drive Not Recognized
3. Wd Hard Drive Not Recognized Windows 10

Sometimes, when you connect an external hard drive to your computer, you may find it fails to show up. The external hard drive not showing up problem occurs frequently on Windows PC or Mac, and it could lead to data loss.

There are some useful fixes to the external hard drive not detected on Windows 10. Please read this page offered by MiniTool to know how to access the drive without data loss.

External Hard Drive Not Showing Up PC

3 Fixes For WD External Hard Drive Not Recognized In Windows 10, 7 and 8.1 Make sure you’ve plugged your WD external hard drive the right way. Usually the light will be on. But you can check the user’s manual if you’re not quite familiar with the drive. My WD external hard disk is not showing up in My Computer, its light is continuously on (not blinking) but it shows up in the control panel - Devices and printers. At one point the led light had begun to blink normally, and that is when it showed up in devices and printers with the proper icon. Prior to that it had a default icon. Why isn't my WD My Book external hard drive being recognized? Unlike some other people with this problem, my hard drive isn't showing up on my PC (Windows 7) or my husband's Macbook Air, and although it has a flashing blue light when plugged in, it isn't making that spinning sound, which has me worried it might be a gonner.

Whether you're plugging in a new hard drive or an old one to your computer, it is possible that you can't see it. Some people even reported that the external hard drive is showing up in devices but not in my computer. This is not a rare issue; it has ever happened to many people and will be happening to more.

What are the possible causes for external hard drive not showing up on computer issue?

• Insufficient power supply
• Lack of drive letter
• Outdated drivers
• File system issues
• Partition problems
• Dead USB port
• …

In the following content, I’ll mainly discuss external hard drive not showing up/recognized on Windows 10 in 2 different situations. After that, I’ll tell you what do I do if my hard drive is not detected.

External Hard Drive Not Showing Up in File Explorer

Seagate external hard drive not showing up.

I know there are a million posts about this issue, but I haven't come across one that fixed my issue and I really don't want to have to shell out a ton of money recovering my data. Running Windows 10 on an Asus K55N and connecting a Seagate Free Agent Go Flex Desk 2TB external drive. When I connect the drive, it shows in Disk Management and the Safely Remove Hardware icon, but I can't get it to populate in File Explorer. I have not tested on another computer, but I have tested with a different USB cable and was able to connect two other external drives. I did the trial of the Seagate Recovery Suite and was able to see all my files listed, I was just hoping to not have to pay to recover the data (if that's what it boils down to, so be it).- said Corey_23 on Tom’s Hardware Forum

It’s easy to find that an external hard drive doesn't appear in File Explorer after you connected it to a Windows 10 computer. You should go to open Windows Disk Management to check whether your disk shows up there. If you find the external hard disk showing up in Disk Management as unallocated/not initialized/offline, it would be easy to fix the external hard drive not recognized problem. This is what people described as external hard disk detected but not showing in My Computer.

Please read Recover Data From Disk Shows As Unknown Without Damaging It to learn how to fix this.

External Hard Drive Not Showing Up in Disk Management

WD external hard drive not recognized Windows 10.

Case 1:

I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. It doesn't show up in My computer, Device Manager or Disk Management. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. The drive works fine on my other computer. It has the WD Unlocker Software built in.- posted by Lagnaetti on Windows 10 Forums, Drivers and Hardware

Obviously, Lagnaetti finds that his external hard drive is not being detected by My computer, Device Manager or even Disk Management. He wants to know how to fix the external hard disk not detected issue. In fact, there are some cases in which an external hard drive doesn't show up due to it being broken physically. Yet, there are still chances that the unrecognized hard disk can be repaired.

In addition, there are also some people who said their PS4 external hard drive is not recognized or Xbox One external hard drive is not detected/not showing up. I suggest that they connect the external hard drive to the computer and check.

How Do I Get Windows 10 to Recognize My External Hard Drive

1. Change a USB port.
2. Check the drive in Disk Management.
3. Run the Troubleshooter.
4. Update/uninstall/roll back driver.
5. Reinstall USB controllers.
6. Enable legacy USB support in BIOS.
7. Update system to the latest version.
8. Disable USB selective suspend setting.
9. Update motherboard chipset drivers.
10. Fix the system built-in drivers.
11. Kill virus on the computer and external drive.

There are many useful workarounds for fixing the external hard drive not being detected in Windows 10 (how to repair hard disk not detected in Windows 7 is basically the same).

Method 1: Change a USB Port

The most direct reason why an external hard drive is not detected by computer is a broken USB port. You should try to connect the hard drive via another USB port or on another computer. If the USB device not recognized problem is solved, it is the USB port that should be blamed.

Additionally, the USB drive not showing up Windows 10 may also occur when the power supply of a USB port is not sufficient. In this case, I advise you not to use USB hubs because some of them are not able to provide enough power supply to the external hard drive.

Method 2: Check & Fix the Drive in Disk Management

Sometimes, an external hard drive not showing in Windows Explorer could appear in Disk Management. How to open Disk Management:

1. Press Windows + X keys.
2. Click on Disk Management option from the pop-up menu.

What prevents a drive from showing up:

• External hard drive Unallocated
• External hard drive Not Initialized
• External hard drive Offline
• No drive letter

How to fix the problem in the above 4 cases:

Case 1: create a new volume.

1. Right click on the unallocated space.
2. Choose New Simple Volume (or other volume types you need).
3. Click on the Next button in the New Simple Volume Wizard Welcome window.
4. Specify the volume size and click Next.
5. Finish Assign Drive Letter or Path and click Next.
6. Finish Format Partition and click Next.
7. Click on the Finish button in the New Simple Volume Wizard Completing window.
8. Wait for the operation to complete.

Watch how to Create Partition with MiniTool Partition Wizard.

Case 2: Initialize Disk:

1. Right click on the unknown, Not Initialised disk.
2. Choose Initialise Disk from the context menu.
3. Choose a partition style from MBR and GPT and click on the OK button to confirm.
4. Wait for the operation to complete.

Use MiniTool Partition Wizard to Initialize to MBR Disk or Initialize to GPT Disk.

Case 3: set Online:

1. Right click on the disk which shows Offline.
2. Choose Online from the pop-up menu.
3. Wait a second.

Case 4: Change Drive Letter and Paths:

1. Right click on the disk partition which has no drive letter.
2. Choose Change Drive Letter and Paths from the context menu.
3. Click on the Add button in the pop-up window.
4. Assign a drive letter to the partition and click OK to confirm.
5. Wait a second.

Change Drive Letter more easily with MiniTool Partition Wizard.

Do you want to recover your files from external hard drive not detected? If yes, please read the following tutorial.

How to recover files from external hard drive not detected?

Step 1: download MiniTool Power Data Recovery. Then, install and launch it.

Step 2: Choose Removable Disk Drive from the main window and select the external hard drive.

Step 3: click on the Scan button to scan the selected external hard drive.

Step 4: browse the scan results during the scan. Alternatively, you can wait until the end of the scan and then select the files you want to restore.

Step 5: press the Save button and choose another drive with enough free space to store the recovered files.

Step 6: press the OK button to confirm the selection and start external hard drive file recovery.

At last, you can check the recovered files to put an end to the recovery work.

Please read this page if your external hard drive seems dead and you need to recover important data from it:

If you are stuck in finding ways to recover files from dead external hard drive efficiently, this passage will be very helpful.

Method 3: Run Troubleshooter

For USB device not recognized in Windows, there is a useful tool to help: Hardware and Device Troubleshooter.

How to run Hardware and Device Troubleshooter:

1. Open Settings the way you like.
2. Choose Update and Security from Windows Settings panel.
3. Go to the Troubleshoot tab.
4. Scroll down to choose Hardware and Devices from the right pane.
5. Click on the Run the Troubleshooter button.
6. Wait for the detecting to complete.
7. Once the scan is completed, Windows will list the found issues.
8. You should choose the issue you want to fix and click Next.

Method 4: Fix Device Driver Problems

You can open Device Manager to check and fix the issue.

1. Press Start + X keys on the keyboard.
2. Choose Device Manager from the pop-up menu.
3. Expand Disk drives option.
4. Right click on the problematic drive.
5. Choose from Update driver, Uninstall device and Properties.
6. Finish the rest steps by looking at system prompt.

• The Update driver feature helps to fix the USB drive not recognized problem due to a corrupted/outdated device driver.
• The Uninstall device feature is used to uninstall your USB external hard drive with the issue. After that, you should remove the USB device from the computer and then reconnect it after at least 1 minute. This is useful when your USB driver has become unstable or corrupt.
• The Properties feature will help you further diagnose the problem by looking at the error Besides, you can choose to Roll Back Driver by shifting to Driver tab after clicking Properties.

Method 5: Reinstall USB Controllers

Also, you should open Device Manager using the above method or other ways you like. Then, finish the following steps:

1. Find and expand Universal Serial Bus controllers.
2. Right click on a device and choose Uninstall device from the context menu.
3. Click on the Uninstall button in the pop-up window.
4. Repeat step 2 and step 3 to uninstall all devices under Universal Serial Bus controllers.
5. Restart your computer and Windows will install the USB controllers automatically.

Method 6: Enable Legacy USB Support

Sometimes, you may find your hard disk not detected in BIOS. This may be caused by the disabled Legacy USB Support.

How to enable USB support:

1. Restart your PC.
2. Press the corresponding button to enter the BIOS utility.
3. Shift to Advanced tab.
4. Choose USB Configuration.
5. Select Legacy USB Support and set it to be Enabled.
6. Exit and save changes.

It’s not an easy task to recover data from a hard disk that is not detected in BIOS especially when the disk is an internal one. The good news is MiniTool Power Data Recovery bootable edition provides an easy way to recover data when the PC won’t start. As for how to recover data from undetected internal hard disk step by step, please read:

If you’re stuck in the data recovery from corrupted internal hard disk, the solutions and software provided here will be of great help.

Method 7: Install the Latest Windows Updates

This method has the same functionality as the Update driver.

1. Type Windows Update into the Cortana search box.
2. Select Check for updates from the Best match.
3. Click on the Check for updates button and wait.
4. Finish the rest operations according to prompts.

If you find some files get lost after Windows Update, please use MiniTool Power Data Recovery to recover data at once.

Method 8: Disable USB Selective Suspend Setting

1. Type power plan into the Cortana search box.
2. Select Choose a power plan from the search result.
3. Click Change plan settings next to the plan used currently.
4. Click Change advanced power settings.
5. Find USB settings and click on the + button to expand it.
6. Click on the + button to expand USB selective suspend setting.
7. Change Setting to be Disabled.
8. Click on the Apply button to confirm and click on the OK button to close.

Method 9: Install the Latest Chipset Drivers for Motherboard

1. Look for the documentation of your computer to find the name of the motherboard manufacturer.
2. Visit the website of the manufacturer.
3. Find the drivers proper for your motherboard and install it on your computer.

Method 10: Repair the System Built-in Drivers

• Press F8 or another button to enter the safe mode during the boot process; select restart or shut down the computer and power on it later to enter the normal mode (to repair the registry).
• If the problem persists, please enter safe mode again to choose System Restore in order to restore your system to an earlier point when there’s no such problem.
• If the problem persists, please use the system disk to repair; open the command prompt, enter SFC / scannow, press Enter and insert the original system disk to repair the system
• If the problem persists, please set the CD-ROM as the first boot device in the BIOS; then, insert the system installation disc and press R key to select repair installation.
• If the problem still persists, I advise you to reinstall your OS.

Method 11: Run Anti-virus Program

If your PC is attacked by virus, unfortunately, any external hard drive connected to this PC will be affected. The virus may cause the external hard drive not showing issue. Please run anti-virus software to kill the virus and get Windows 10 to recognize your external hard drive.

RECOMMENDATION:

To recover data from virus infected external hard drive, you can try using MiniTool Power Data Recovery because of its excellent performance, high security, and simple operations. How to recover files after virus attack:

I feel glad to share solutions with users to help them recover files deleted by virus attack quickly and safely.

How to Fix: External Hard Disk Detected But Not Opening

There are also some people saying that their external hard drive could be detected by Windows, but can't be opened. The most direct reason is the file system problem.

When the file system of your hard drive is not supported by Windows, you won’t be able to access the drive. For instance, Windows gives no support for the ext4 file system (designed for Linux) and the HFS + file system (designed for Mac).

After clicking on the drive, you’ll be asked to format the disk before you can use it.

• If you choose Format, you should know that all your data saved here will be lost.
• If you choose Cancel, you will see the message: The volume does not contain a recognized file system.

Actually, themost common causes are:

• The file system is damaged.
• The file system is not supported.
• The drive becomes RAW.
• The parameter is incorrect.
• The file or directory is corrupted and unreadable.
• …

2 Methods for Solving External Hard Disk Detected But Not Opening

1. Run CHKDSK in Command Prompt.
2. Reformat the drive by using MiniTool Partition Wizard.

There are two useful methods for fixing the external hard drive detected but not opening error: run CHKDSK and format the drive.

Method 1: run CHKDSK.

1. Type cmd into the Cortana search box on the taskbar (what if Windows 10 taskbar is not working?).
2. Right click on Command Prompt from the search result.
3. Choose Run as administrator from the context menu.
4. Choose Yes in the User Account Control window.
5. Type chkdsk /r * (* stands for the drive letter) and press Enter.
6. Wait for the stages to complete.

Method 2: format the drive.

1. Launch MiniTool Partition Wizard.
2. Select the drive with an unsupported file system.
3. Choose Partition from the menu bar and choose Format from the submenu.
4. Choose NTFS or FAT32 as the new file system.
5. Click on the OK button to confirm.
6. Press the Apply button in the main software window.
7. Choose Yes in the pop-up window to apply pending changes.
8. Wait for operations to complete.
9. Click on the OK button in the Successful window.

Click to see Format Partition Tutorial.

Conclusion

Though it may seem strange, it is not a rare problem that the external hard drive is not showing up/recognized/detected. There are many factors that could lead to this problem. When you find that your external hard drive is not showing up in your computer, please use the methods mentioned above to help your computer recognize the hard drive. You can also refer to this post to learn how to recover data from your external hard drive in different ways.

External Hard Drive Not Showing Up FAQ

Are you unable to access your Seagate external hard drive when connected to your PC? Well, I must say that you have come to the exact right webpage because here you will definitely be going to know how to fixSeagate external hard drivenot detected error.

Also, you will get to know how to recover data from Seagate external hard drive not recognized, if the data gets deleted while fixing this error.

But first, let’s get started with its fixes…

How To Fix Seagate External Hard Drive Not Recognized or Not Detected Error

You can try the below solutions to fixSeagate external hard drive unrecognized or undetectable error. These solutions will definitely help you resolve this error now.

Important Note: The below-mentioned solutions are not only applicable to fix Seagate external hard drive driver not recognized the problem but also to fix Seagate external hard drive light not blinking and therefore it is not detecting.

Besides that, these solutions can also be used to fix all other external hard drives such as Samsung, Hitachi, Toshiba, LaCie, Thunderbolt, eSATA, Firewire, etc that does not get recognized by your Windows computer.

Solution #1: Connect External Hard Drive To Another PC or Mac

Sometimes, the USB port of your system does not work properly or the USB port itself is damaged.

So, if you notice that external hard drive light is blinking but it is not getting read by the system, then you can try to connect the hard drive to another system and check if it is getting recognized. Or you can try another USB port to connect the drive to your PC.

You can also try to reboot the PC and retry to connect your hard drive once again.

If it works – it is good. If it does not, then follow the next solution.

Solution #2: Scan External Hard Drive With Virus Cleaner/Anti-Virus Software

If you are confident enough that the virus has infected your Seagate external hard drive and because of this reason, the drive is not getting readable by the system, then you can use Virus Cleaner or Anti-virus software. This software will help you to scan and remove all viruses from your hard drive and PC. After this, you can format the hard drive to make it recognize.

Note: Apply this solution only when you are confident that virus infection has made your external hard drive unrecognizable, or else skip this solution.

Solution #3: Unhide Hidden Devices To Make Seagate External HDD To Get Recognized

• On your PC click Start. In search address bar type devmgmt.mscand hit Enter.

• Hover mouse to View and select Show hidden devices.
• Next, expand all notes just by clicking on the + (plus) symbol.
• If you find any greyed entries, then right-click on it and select Uninstall.
• Now Reboot PC and try to connect external hard drive.

Solution #4: Uninstall Hard Drive Driver to Solve External Hard Drive Undetectable Error

• On your PC, click Start. In search address bar type devmgmt.mscand hit Enter.
• This will open Device Manager. Expand Universal Serial Bus controllers and check if any device is showing as unrecognized.

• If it shows unrecognized, then delete or uninstall the drive by going to the driver tab and then check whether external hard drive displays up in My Computer or not.

Wd Hard Drive Light On But Not Recognized Windows 10

• If it doesn’t display up, then restart or reboot your PC. If external hard drive shows but later it gets disappeared, then open Disk Management and change the name of your external hard drive only.

This will solve all the problems.

Solution #5: Switch ON Root Hub to Fix External Hard Drive Not Recognized Issue

• On your PC, click Start. In search address bar type devmgmt.mscand hit Enter.
• This will open Device Manager. Expand Universal Serial Bus controllers. Right-click on USB Root Hub > Properties > Power Management > uncheck Allow the computer to turn off this device to save power.

• Repeat the process for all USB Root Hub shown in the list and then restart/reboot system and try to connect external hard drive.

Solution #6: Make Changes In Registry To Fix Seagate External Hard Drive Not Recognized Error

Note: Follow this solution very carefully.

• On your PC click Start and in search address bar type regedt32 and then click on Yes.

• After this backup your registry. Go to File>Export.
• On the left panel go to
  

  HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E967-E325-11CE-BFC1-08002BE10318}

• On the right panel, if you see any lowerfilters or upperfilters, then delete
• After this re-try to connect external hard drive again.

Solution #7: Format And Repartition Seagate External Hard Drive

Another solution you can try is to format and repartition the Seagate external hard drive. It is possible to format this hard drive using the drive management or any third-party tool. But, here, you can try these below steps to format and repartition Seagate external hard drive in Disk Management:

• First of all, you have to go to Start menu on your Windows PC ad then type there ‘CMD’.
• Now, you have to make a right click on Command Prompt and then simply select Run as administrator and click there Yes to confirm if it prompts.
• Now, type the below commands one after another and then hit Enter key after each command you type in the command prompt window:

diskpart
list disk
select disk # (replace # with the letter of the USB drive)
clean

• Next, you have to go to Start menu and then simply type there ‘create and format disk partitions’ and then open it.
• Now, you have to choose there ‘New Simple Volume….’

• Now, in the next step, you have to follow the steps by step instructions directed to finish the creation. Next, you will be prompted to format the external hard drive to access it.

After performing the above steps, your Seagate hard drive not recognized will be easily fixed.

Recover Data From Unrecognized or Undetectable Seagate External Hard Drive

Many people have asked – how to recover data from Seagate external hard disk which is not detecting? So, when your Seagate external hard drive is not recognized by Windows or Mac computer, then the first thing that will worry you – is the data stored within the hard drive.

So, the first precaution you must take is to restore data from Seagate external hard drive. For this, you can use External Hard Drive Recovery Tool which is suitable and perfect hard drive data recovery. It will allow you to restore almost all file formats of photos, videos and audio files from your Seagate external hard drive on Windows or Mac.

This recovery software for external HDD can easily detect your unrecognized external hard drive and deeply scan and extract digital media files. These media files recovery include pictures, photos, videos, movies, music, songs and other audio files from any external hard drives, including Seagate external HDD as well.

Important Note:As soon as you notice that your Seagate external hard drive is not recognized on your Windows or Mac computer, then you must stop using it and do not add any new data on it. Because adding new data will overwrite the existing data and you will lose the chance for recovering files from it. After this, immediately apply the External Hard Drive Recovery Tool, scan it and recover digital media files from it.

* Free version of the program only scans and previews recoverable objects.

Here, you can go through the step by step guide to recover deleted data from Seagate external hard drive in just three simple steps.

What Is External Hard Drive

In the era of today’s world, the external hard drive has major benefits in storing huge amount of data and hence many people would like to buy an external hard drive with a USB port so that they can store lots of data with ease.

Among several external hard drives, Seagate external hard drive is mostly used by a large number of people all across the world, because of its good performance.

However, sometimes when you plug Seagate external hard drive into the USB port of PC or Mac then the hard drive is not detected by the system. If your Seagate external hard drive is brand new, then you can directly go to manufactures to deal with the problem or you can replace it with another hard drive.

Reasons: Why Seagate Hard Drive Not Detected Error Occurs?

There could be several reasons that can make your Seagate hard drive not detected. Some of the common reasons are mentioned below:

• The hard drive might have got damaged
• The USB port of a PC or Mac computer might be damaged or Seagate external hard drive not working
• Maybe your external hard drive has got infected with virus or malware
• Hard drive driver installed on your system might have been outdated
• Hard drive failure or maybe hard drive contains bad sector or it has gone bad or corrupt itself

These are some common problems. So, what you can do to fix these problems when your Seagate hard disk not detected or not recognized?

Wd Easy Drive Not Recognized

Just Relax! Below you will find the solutions that will help you to effectively fix these problems and makes your Seagate external hard re-usable once again.

Related External Hard Drive Issues And Solutions

Why Is My External Hard Drive Not Showing Up?

Many people have also asked that – why is my external hard drive not showing up?

Well, the reasons could be various such as in some cases when you try to connect your drive to PC with a USB port you will find that hard drive is not detected. The issues could be caused by partition issue on your external hard drive, wrong file system usage, driver issues, dead USB ports or other issues. In worst situations, the drive itself might be simply dead.

So, how to make external hard drive to show up? Below follow the steps to do so:

• Press Windows Key + R to open RUN dialogue box.
• In RUN Box type diskmgmt.msc and hit ENTER.
• Here, you can see the external hard drive listed in the Disk Management Window, even if it doesn’t show up in My Computer since it doesn’t contain any partitions, it should show up here.

How Do I Fix My External Hard Drive Without Formatting?

There are many people out there asking for a solution – how do I fix my external hard drive without formatting?

Well, you can follow the above-motioned solutions 1- 6, in order to fix external hard drive issues without formatting. However, if you are looking to format the external hard drive but getting the not formatted error then learn here – How to Fix External Hard Drive Not Formatted Error.

If you are looking to recover inaccessible data from drive without formatting it then please visit – How To Recover Files From USB Drive Without Formatting It?

Wd Hard Drive Not Recognized Windows 10

Conclusion

Here I have provided several solutions and I am sure that it will help you to fix Seagate external hard drive not detected or not recognized error.

However, it is also important to recover digital media files from the external hard drive if the data has been deleted from it unintentionally.

You can try External Hard Drive Recovery Tool to do so and keep safe your data then by keeping a regular backup.

So, just try all the solutions mentioned here and use your external hard drive without any interruption.

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Alex is an expert technical writer with 7+ years of experience. His in-depth knowledge about data recovery and fascination to explore new DIY tools & technologies have helped many. Alex has a great interest in photography and loves to share photography tips and tricks with others.

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